Myriagon

Privacy Policy

Effective Date: 13/05/2025

1. Data Controller

Myriagon SAS, located in Paris, France, is the controller of your personal data for purposes of the GDPR. You can contact us at support@myriagon.io.

2. Data We Collect

  • Account Data: email address, hashed password, name (if provided), and optional company name.
  • Usage Data: logs of test runs, API calls, execution timestamps, and metadata.
  • Billing Data: payment provider identifiers, usage quantities, and invoices (no credit card data stored by us).
  • Operational Data: console logs, screenshots, and HTTP response codes from monitored URLs.
  • Support Interactions: emails, tickets, and chat history with our support team.

3. Purpose and Legal Basis for Processing

  • To provide and improve our services (Art. 6(1)(b) GDPR)
  • To maintain security and detect misuse (Art. 6(1)(f))
  • To comply with legal obligations (Art. 6(1)(c))
  • To communicate updates, support issues, or service changes (Art. 6(1)(b) or (f))

4. Data Storage and Location

Your data is stored in secure data centers located in Paris, France. We ensure technical and organizational measures are in place to protect your data from unauthorized access.

5. Data Sharing and Subprocessors

We do not sell your data. We only share personal data with trusted subprocessors necessary for operating our services (e.g., email delivery, infrastructure providers). All subprocessors are bound by strict data protection agreements.

6. Data Retention

We retain personal data:

  • As long as you have an active account
  • For a limited period after account closure (max 30 days)
  • As required by legal obligations (e.g., tax compliance)

7. Your Rights under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccuracies
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise your rights, contact us at support@myriagon.io.

8. Cookies

We use minimal cookies required for session management and analytics. You will be notified upon first access and given the choice to accept or reject non-essential cookies.

9. Automated Decision-Making

We do not use your data for automated decision-making or profiling that significantly affects you.

10. Children’s Data

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Policy. Significant changes will be communicated via email or through the platform.

12. Contact

If you have questions or wish to file a complaint, email us at support@myriagon.io. You also have the right to lodge a complaint with your local Data Protection Authority.

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Our team has been alerted and might get in touch with you. If you require any quick assistance, feel free to send us a message, we'll get back to you as soon as possible.

Oops, it seems that an error occurred

Our team has been alerted and might get in touch with you. If you require any quick assistance, feel free to send us a message, we'll get back to you as soon as possible.